1. Introduction

SHOPPERSMOON PRIVATE LIMITED respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, products, and services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Payment-related information
  • Information provided through contact or enquiry forms
  • Website usage and technical information
  • IP address, browser type, device information, and similar technical data

We only collect information that is reasonably necessary to provide and improve our services.

3. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Process payments and transactions
  • Deliver products and services
  • Respond to enquiries and customer support requests
  • Provide order confirmations and updates
  • Process returns, refunds, and cancellations
  • Improve our website, products, and services
  • Prevent fraud, misuse, and unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Send promotional or marketing communications where permitted and applicable

4. Payment Information

Payments may be processed through third-party payment gateways. We do not intend to store complete payment card details such as your full debit or credit card number or CVV on our servers.

Payment information is handled by the applicable payment service provider according to its own privacy and security policies.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment gateway providers
  • Delivery and logistics partners
  • Technology and hosting service providers
  • Customer support or service providers
  • Legal, regulatory, or government authorities when required by law

We do not sell your personal information to third parties for their independent commercial use.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal and regulatory requirements.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or payment platforms. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Your Rights

Subject to applicable laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To exercise any applicable rights or raise a privacy-related concern, please contact us using the details below.

12. Marketing Communications

Where permitted by applicable law, we may contact you regarding products, offers, updates, or services. You may request to stop receiving promotional communications by contacting us or using the available unsubscribe option in the communication.

13. Changes to This Privacy Policy

SHOPPERSMOON PRIVATE LIMITED may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SHOPPERSMOON PRIVATE LIMITED
Phone: 7208800987
Email: shoppersmoonpvtltd00987@gmail.com
Address: Kakal Building, Dr. Sunder, Office No. 34A, 1st Floor, Mumbai – 400001, Maharashtra, India.